Review [Update July 2024]– Should You Pick A Company That Has a Lot Of Customer Reviews?

How to select a writing service wisely? May you trust a company that hides all the relevant information about itself? Check out this review and find if a service with much customer feedback is worth attention.

  • Price:
  • Quality:
  • Delivery:
  • Feedback:


  • plenty of guarantees available
  • user-friendly website
  • nice discount system
  • a great number of suggested services
  • nice customer support


  • no money-back guarantee
  • a few information about the company
  • no information about the qualification of the writers
  • no samples of papers
  • forgotten account of social media

Starting price

From 19.99$ / page


Main page
Main page

When I was a student I struggled a lot while trying to find a reliable writing company. Some services promise high-quality papers but provide you with plagiarized content. Others cooperate with unqualified writers and never meet deadlines. Unfortunately, even if a service has plenty of positive reviews, it doesn’t guarantee that you will get good papers. 

I’ve started to review various companies to share my experience with others.  I suppose that it helps students save precious time and check whether a service they want to work with is worth attention. 

This page is devoted to review. The company attracted my attention due to several reasons. First of all, it has many users’ reviews both on the website and trusted sources. Plus, it suggests a wide range of services and claims that 91% of clients get an “A” grade. So, let’s check the main pros and cons of NinjaEssays and find whether it’s a trustworthy writing company. 

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The best idea is to start checking any service by looking at its history and background. Like many other users, I tend to trust services that have nothing to hide. However, NinjaEssays doesn’t seem to be one of those companies as it hides all the relevant information. There’s almost nothing particular about the service, neither on the main page nor in terms and conditions. 

I’ve used my detective skills and found out that the service is owned by a Ukrainian company CareersBoost Limited. It also owns,, and other services I’ve already reviewed. 

Plus, I’ve checked webarchive, and according to its data, the site was created in 2013 and had more than 8 years of experience. Surprisingly, the website hasn’t changed at all, and the design is almost the same as it was at the beginning. 

webarchive statistics
webarchive statistics

Pros and Cons

Well, finding the company’s story was a bit challenging and time-consuming. Luckily, I’ve spent less time checking the service and here are its main advantages and disadvantages:


  • the company offers plenty of guarantees to its customers. They may expect top-quality content created on time. Plus, the service provides a satisfaction guarantee;
  • it has a user-friendly website which is convenient even for newbies. Placing an order is pretty simple and takes several minutes;
  • it suggests a nice discount system, and each new user can get up to 15% off even for the first order;
  • the number of suggested services is impressive. Clients may order diverse types of essays as well as editing and proofreading services;
  • there are plenty of feedback available on the website and trusted review sources;
  • it has a nice customer support team that is ready to help you via phone or in an online chat that works 24/7


  • even though there are various guarantees, the service doesn’t have a money-back guarantee;
  • it hides the relevant information, and it takes time to search for the company’s history;
  • there’s no information about the qualification of the writers it cooperates with;
  • it’s impossible to check the quality of papers as the service doesn’t have any samples;
  • it doesn’t pay attention to its social media pages, and they seem to be abandoned

Types of Services offers diversified types of services to its customers. Users may check all the options on a special page. Users may ask for various types of a paper help as well as order editing or proofreading. Plus, the service also suggests formatting help. 

Types of Services
Types of Services


The prices suggested by the service are comparatively high and start from €17.24 per page. The total sum depends on the type of paper, urgency, and the number of pages. Users can check the prices on a special page.

Plus, note that there’s a difference based on the quality. NinjaEssays  offers standard, premium, and platinum quality. 

Customer Support

There are 2 ways of contacting the team: phone or live chat. The second one works around the clock, and I’ve decided to try it on my own. It took me several minutes to get a response. I liked the fact that I talked to a real person, not a bot. My problem was solved pretty fast and without any difficulties. I’d definitely rate it 5/5.


What do you pay attention to when selecting a company to work with? Surely, the quality of suggested services. These are the things you may expect from cooperation with

  1. Guarantees. The service offers plenty of guarantees to its clients. It states that users will get top-notch quality papers, great customer support, and confidentiality. However, it doesn’t have a clear money-back policy. Hence, it could be challenging to ask for a refund in case you aren’t satisfied with the final paper. 
  1. Qualification of writers. The service doesn’t provide any information about the writers. The only thing NinjaEssays mentions is that they have a professional team of authors. But it doesn’t state anything about their degrees and certificates. 
  2. Free samples. Do you want to evaluate the quality of the papers before placing an order? Then, isn’t the right choice. The service doesn’t have any samples of final papers. 
  3. Customer support. The service takes care of clients and supports them 24/7. Users may contact the team via phone or chat. Plus, I can assure you that you will get a response pretty fast. 
  4. Prices. I like the fact that you can check the approximate sum before placing an order. The service has a special page with prices and explains what factors change the sum. Users may pick the most suitable option and also save some money by using discounts offered by the company. 

How To Place An Order has a user-friendly interface, and the process of placing an order is pretty simple. Clients need to fill in the form and complete 3 steps.

  1. First, they describe the order details.
  2. The second step is to pick add-ons if needed and choose a specific writer if you want to cooperate with a particular one.
  3. The last step requires personal information and provides a tab where students can apply a discount code. As soon as this form is filled, customers may proceed with the payment and wait for their orders. 

The good thing is that your personal information is safe as the service uses SSL encryption.

Customer Reviews

As aforementioned, the service has plenty of customer reviews. Honestly, I was surprised that it places 3* feedback on its website. Usually, companies prefer to pick only 5* feedback. 


However, I usually check reviews on TrustPilot and SiteJabber as I believe these are reliable sources. The good news is that there is plenty of feedback there as well. 

The average rating is 4+, and the majority of customers are satisfied with the quality of provided services. 

Still, there are some negative comments like the one I’ve found on TrustPilot. The client had some issues, and the paper wasn’t ready on time. Not the best experience, right?

Social Media

The service has accounts on various social media platforms. All the links can be found at the bottom of the main page. However, if you follow them, you will see that the pages are abandoned. 

The last article was published in 2016, more than 5 years ago.

Account on Twitter


All in all, is a reliable writing company that has plenty of satisfied customers. The service provides a wide range of paper help and creates diverse types of content upon request. 

Indeed, it hides some information and doesn’t offer samples. Plus, there’s nothing particular about the qualification of the writers. But, my overall experience was pretty good. I’ve contacted customer support and got replies pretty fast. The papers I’ve ordered were original, and I got them on time.

I’d recommend this service if you need an ordinary essay or editing help. However, I’d suggest picking another company in case you are looking for term papers or dissertation help. 

This blog contains the author's views and reflections on topics about which he chooses to write. The author reserves the right to express his subjective opinion and is not responsible for the quality of services provided by the overviewed sites.

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