PenDrago.com Review [Update April 2024] – Would You Pick A Service That Hides Information About Its Writers?

Overview

Several days before the deadline and you realize that there’s no chance to complete the paper on your own on time. But how to avoid bad grades and where to seek help? Luckily, there are various services that suggest professional writing assistance. Moreover, the majority of them are ready to create original papers at short notice. 

However, not all companies suggest high-quality service, and it’s challenging to find a trustworthy one among all the offers. Personally, I have faced lots of issues while cooperating with companies that provide paper help. Hence, I’ve started reviewing diverse services to help students avoid scammers. 

This page will review PenDrago.com – a reputable writing company with a high rating on trusted review websites. It will describe the main features of the service and point to some pitfalls that customers may face. 

Story

How to check that a writing company is trustworthy and honest? Make sure that it doesn’t hide any relevant information. Fortunately, PenDrago states all the details in its Terms and Conditions. Clients can check the owner of the website and find the address where the company is registered. 

However, I prefer to double-check the information and use webarchive to see if the provided data is real. According to it, the service was founded in 2004. But, the domain wasn’t active for about 15 years. And the company started to use the website about 2 years ago. Hence, this writing service has been operating only for several years. 

Pros and Cons

I wouldn’t say that this service is the best one I’ve ever used. Still, it has plenty of advantages as:

Pros

• diverse guarantees. Clients are provided with original papers, full confidentiality, and secure payments;
• true information about the company. The service doesn’t hide any data, and users can easily check the owner and address where the company is registered;
• it has a user-friendly interface, and it’s pretty easy to place an order;
• the service has a high rating and much positive feedback on trusted review websites;
• clients may expect professional customer support available 24/7;
• the prices are reasonable and affordable and depend on the type of paper, deadlines, and the number of pages

But there are some drawbacks that raise questions about the quality of the service:

Cons

• there’s almost no information about the writers. The service doesn’t offer any profiles, and all that it states is that writers undergo a strict selection process;
• it doesn’t have any accounts on social media;
• it’s impossible to check the types of services before placing an order;
• clients can’t evaluate the quality of papers as the service doesn’t have free samples

Types of Services

Surprisingly, there’s no page devoted to the types of services offered by the company. To find the suggested options, clients need to check the “Pricing” page. Still, there is a tab with “other” services. They will be available only after you sign up and place an order. 

That’s really weird as you need to spend time to check whether a company offers paper help you are looking for. 

Prices

Luckily, customers may check the prices by clicking on the “Pricing” tab. The page has a table that shows the starting prices for writing, proofreading, editing, and other services. The prices are medium, and the rate for the usual 250 words essay is about $14. 

Quality

I usually check all the available guarantees provided by a service. PenDrago has a money-back guarantee, privacy, and revision policy:

Clients may be sure that they will get 100% plagiarism-free content before deadlines. Plus, they get full confidentiality and privacy. But it seems that these are the only things that you can expect from this service. There isn’t any information about the writers and no samples of final papers. Therefore, clients have no idea who will work on their orders. Moreover, they don’t have an opportunity to evaluate the quality of papers before placing an order. Seems like you buy a pig in a poke. 

Customer Support

I’d say that customer support is a strong point of this company. There are 3 ways to contact the team: email, phone, and online chat. Moreover, the service provides 3 separate emails for different queries. I suppose it helps them respond faster.

However, we know that live chat is always the best option to communicate with the team. I’ve tried to contact the service via online chat and was pleasantly surprised. The real person immediately answered and helped me solve my issues easily and fast. 

How to Place an Order

I often feel confused while filling in the order forms on various writing services. However, this time it was pretty simple to place an order. There are 4 steps to complete.

First, users provide their personal information.

Secondly, customers need to pick the type of service, project type, and deadline.

And the last step is to check the information and proceed with the payment. That’s it! Now your order is processed, and you just need to wait for it to be completed. 

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Customer Reviews

That’s strange, but the service doesn’t have any testimonials on its website. Hence, I’ve decided to check the reviews on SiteJabber and TrustPilot. And here’s what I’ve found:

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The majority of users are satisfied with the provided writing help. However, some clients state that the service asked for an unexpected extra payment. 

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There are fewer reviews on TrustPilot. But it seems that customers have had a positive experience of cooperation with PenDrago. 

Social Media

As aforementioned, there are no links to social media pages. I’ve tried to search for accounts but haven’t found anything related. So, it seems that the service doesn’t pay attention to social media at all. Hence, clients may get all the information about the company only on its website. 

Verdict

All in all, PenDrago isn’t a scam, and the service has a good reputation on trusted review websites. It’s a great option in case you want to get original papers at affordable prices. However, be ready to close your eyes to some drawbacks. The service doesn’t offer a list of suggested types of services and has no information about the writers.